Shipping policy
Shipping Policy – Troppo
Processing & Handling
- All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You’ll receive another notification once your order has shipped.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (Australia)
- Standard Shipping: Estimated delivery 5-7 business days – Calculated at checkout
- Express Shipping: Estimated delivery 2-3 business days – – Calculated at checkout
- Free Shipping: Available on local Gold Coast orders (postcodes 4214, 4215, 4216)
International Shipping
- Shipping rates vary by destination and will be displayed at checkout.
Order Tracking
Once your order ships, you’ll receive an email with tracking details.
Customs & Duties (International Orders)
- International orders may be subject to customs duties, taxes, or import fees.
- Troppo is not responsible for these additional costs.
Lost or Delayed Packages
- If your package is delayed, check your tracking details or contact us at info@troppoapparel.com.au.
- Troppo is not responsible for lost or stolen packages once marked as "Delivered."
Contact Us
For any shipping inquiries, please reach out to info@troppoapparel.com.au.