Shipping policy

Shipping Policy – Troppo

Processing & Handling

  • All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You’ll receive another notification once your order has shipped.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (Australia)

  • Standard Shipping: Estimated delivery 5-7 business days – Calculated at checkout
  • Express Shipping: Estimated delivery 2-3 business days – – Calculated at checkout
  • Free Shipping: Available on local Gold Coast orders (postcodes 4214, 4215, 4216)

International Shipping

  • Shipping rates vary by destination and will be displayed at checkout.

Order Tracking

Once your order ships, you’ll receive an email with tracking details.

Customs & Duties (International Orders)

  • International orders may be subject to customs duties, taxes, or import fees.
  • Troppo is not responsible for these additional costs.

Lost or Delayed Packages

  • If your package is delayed, check your tracking details or contact us at info@troppoapparel.com.au.
  • Troppo is not responsible for lost or stolen packages once marked as "Delivered."

Contact Us

For any shipping inquiries, please reach out to info@troppoapparel.com.au.